Terms & Conditions

Please Read The Following Terms And Conditions Of Use Carefully Before Using This Website.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.

Using this website and clicking on the “agree” box when you place your orders represents your acceptance of these terms and conditions of use. If you do not accept these terms and conditions of use, please do not use this website.

By using this site you are representing that you are over the legal smoking age for the state in which you reside. GlenVape makes every effort to ensure that Electronic Cigarette and Electronic Cigarette related products are not delivered to anyone who is under the legal smoking age for the state in which you reside.

By using this site you are representing that the person receiving a shipment of Electronic Cigarette and/or Electronic Cigarette related products from GlenVape is over the legal smoking age for the state in which you reside.

You also agree that any Electronic Cigarette and/or Electronic Cigarette related products purchased from GlenVape is/are intended for personal use and not for resale. If you do not agree with these terms and conditions, please do not use this site or accept these conditions.

AGE VERIFICATION POLICY

GlenVape is required by law and committed to preventing sales to anyone under the legal purchasing age for any of our products. When you place an order, your name and address are used to confirm your identity and age. This process only must be done once. In some cases, we might be unable to verify your age during check-out and will need you to provide alternate information to complete your order.

• Last Four Digits of SSN and Date of Birth
• ID Upload

GlenVape uses BlueCheck Age Verification. This is done to meet FDA and State requirements regarding tobacco and vapor product sales. BlueCheck is an industry leader in age verification and uses multiple trusted and secure data sources to verify the information provided with each order.

This process has been developed with privacy and security in mind. Sensitive information is neither shared nor accessible. It is our commitment to ensure timely and expedient service, and refusal to utilize these services will result in the cancellation of your order.

Note: If your transaction has been declined, please please contact our Customer Service team at [email protected] before attempting further transactions as holds may occur on your account.

Disclaimer: We reserve the right to use third party age verification systems, in accordance with federal law. If necessary, we reserve the right to ask for identification if necessary.

You must be legal smoking age for the state in which you reside to obtain and use a credit card and to purchase electronic cigarette products. In instances in which credit card verification is not enough, we may require to review your identification card. You will be asked to fax or email a legible copy of your identification clearly showing your age and shipping address. We will require a signed authorization note along with a legible copy of your identification card. We will cancel the order if proper identification cannot be given. All fraudulent orders may be reported to the local authorities within your vicinity.

REFUSAL OR LIMIT OF SERVICE

Due to the nature of internet sales, we reserve the right to refuse service to anyone. If you feel your refusal of service was unnecessary, please contact our Customer Service team at [email protected].